"Shipping & Return Policy"

"United States Shipping"

• Orders are processed and shipped on business days (Mon - Fri).
• Orders are typically shipped within 48 hours of receipt.
• Due to accurate processing / shipping please allow up to 5 - 10 business days turnaround. (Usually near 4 - 5 business days.) 
• All goods ship via United States Postal Service Only. (USPS)
• POWER is NOT RESPONSIBLE FOR DAMAGED, LOST OR STOLEN GOODS.
• All shipped orders will be accompanied with a tracking number, which will enable you to know exactly where your package is.
• Packages do not require signatures.
• Due to severe weather, holidays or sales events shipping could take a little longer. All customers will be notified of any delays. Thanks for an open minded.

"International Shipping"

• There is a flat rate fee for International Shipping.
• Please allow up to 3 weeks for International shipping.
• Once your order has shipped POWER is NOT responsible for custom fees & other charges associated with International orders.

"Hair Extensions Return Policy"

• Due to the nature of our business and health reasons POWER CANNOT issue exchanges or refunds on our products.
•  Once the package has been retrieved by the customer POWER CANNOT fully determine if the Hair Extensions or any of our products have been worn or tampered with.
• Opened products will NOT be exchanged or refunded due to hygienic concerns.
• If POWER accepts products from a customer with an unsanitary environment it can cause health issues.
• Due to these reason exchanges / refunds will NOT be granted under any circumstances.
• If the decision is made that POWER is at fault we will exchange products at no cost to the customer.
• The exchange will only be issued once the product (s) in questioned are safely returned and inspected by POWER.
• Please keep these policies in mind at your time of purchase. Apologies for any inconvenience. We are protecting everyone's health and both ends of the transaction.

"Cosmetics Return Policy"

• POWER accepts exchanges only and no refunds will be given.
• Exchanges are only approved if the seal is intact and looks flawless.
• Products must be unused and unopened.
• If a box was with the order it must be returned and in saleable condition.
• You must email contact@thepowerllc.com within 2 days of receiving the product to be considered for a possible exchange.
• If you are approved for an exchange we must receive the product (s) with seals intact and no damage to the component (s) within 7 days after the approval. 
• If POWER is at fault we will exchange products at no cost to the customer.
• The exchange will only be issued once the product (s) in questioned are safely returned and inspected by POWER.

Feel free to Email:  contact@thepowerllc.com with any inquiries or concerns.

FYI:  YOU DON'T NEED A PAYPAL ACCOUNT TO MAKE A PURCHASE.  MOST MAJOR CREDIT CARDS ARE ACCEPTED THROUGH PAYPAL'S TRUSTED SITE.